Manage Comics 2 Help
Workflows
Daily Tasks
The handful of things you'll do most days at the counter: adding new customers, editing subscriptions on the fly, approving pre-orders, approving new subscribers, and cloning subscription lists for couples or family accounts.
Last updated on 11 May, 2026
Articles
Add a Customer to Manage Comics
Step-by-step guide to adding a new customer in either product, attaching their first subscriptions, and the post-add steps that finalize the account. Applies to Ordo & Oryx.
Edit a Customer's Subscription
How to find a customer, open their subscription page, add or remove series, and use the Final Pull concept to gracefully end a subscription. Applies to Ordo & Oryx.
Approve Pre-orders
Where pending pre-orders live, your three options for each one (approve, decline, edit), bulk approval, and what your customer sees after each action. Applies to Ordo & Oryx.
Approve New Subscribers
The daily approval queue for customers who signed up themselves through the Ordo storefront — when to approve, how to handle edge cases, and common troubleshooting. Applies to Ordo only.
Managing and Cloning Subscriptions
Using the All Subscriptions view to manage subs at a system-wide level, including the cloning feature for couples, family accounts, and store-recommendation lists. Applies to Ordo & Oryx.