For Classic-to-Oryx migrations, see Import Subscribers from Classic to Oryx.
Manage Comics Classic is the previous generation of the Manage Comics app. This article walks through the migration path for shops moving from Classic to Ordo on Shopify.
Before you start
Give yourself a two-week runway. Migrations are not easily reversible.
A short pre-migration checklist:
Clean up inactive customers in Classic so they do not come over.
Finalize any open FOC in Classic so you are not mid-cycle.
Export a reference set of recent invoices for audit.
Have Shopify admin access ready.
Step 1 — Export from Classic
Follow the Classic export path in How to Import into Manage Comics:
Export customers (MC 2.0 Export from All Customers).
Export subscriptions (MC 2.0 Export from Customer Pull Lists).
Save the files to a known location.
Step 2 — Install Manage Comics 2 on your Shopify store
If you have not already, install the Manage Comics 2 app on your Shopify store. See Install Manage Comics 2 Subscriptions.
Step 3 — Send us your files for cleaning
Email your customer and subscription exports to help@managecomics.com. Include your shop name and note that you are moving from Classic to Ordo. Our team fixes and cleans the files — duplicate phone numbers, formatting, anything that would cause import failures — and flags anything that needs a decision from you, like duplicate emails or customers without an email address. We email the cleaned files back, ready to import.
Step 4 — Import customers and subscriptions
Follow the Ordo import path in Importing into Manage Comics using your cleaned files:
Import customers first, through Shopify's customer import.
Import subscriptions second, through the Manage Comics app.
Because the files went through cleaning, failures should be rare. If any rows fail, reply to your email thread with the results file.
Step 5 — Reconcile
After import:
Compare subscriber counts between Classic and Ordo. They should match closely. Small differences usually come from cleaned-up inactive customers.
Spot-check a handful of customers. Open them in Ordo, compare to Classic, and confirm their subscription list matches.
Step 6 — Cut over
Once you are confident:
Stop processing new work in Classic.
Let customers know your subscription system has a new home.
Run check-in, FOC, and customer management in Ordo from now on.
Keep Classic data available for at least 60 days in case you need to reference it.