Manage Comics 2 Help
Customers and Subscriptions
Customer Management
Where you live when you're answering a question about a specific customer. Finding them in All Customers, opening the Customer Detail view, watching their activity, and tracing the changes they've made to their own account.
Last updated on 05 May, 2026
Articles
All Customers
Your master customer list — finding customers, filtering by status and shipping type, exporting to CSV, and the critical Ordo Customer ID rule for handling Shopify account merges safely. Applies to Ordo & Oryx.
Customer Detail View
The single screen with everything about one customer — header info, active subs, pre-orders, inactive history, and the customer notes that drive your bagging and routing rules. Applies to Ordo & Oryx.
Customer Activity - Pre-orders
The pending pre-order approval queue — why approval exists, the actions available for each pending pre-order, and how to approve with a price change or create a pre-order from the admin side. Applies to Ordo & Oryx.
Customer Changes
The log of recent edits customers have made to their own subscription lists through the storefront — useful for catching surprise changes before they affect your weekly check-in. Applies to Ordo & Oryx.