Manage Comics runs a private Discord server for the shops that use it. It's where the team posts updates and answers questions, and where retailers compare notes on the day-to-day of running a comic shop: workflows, pull lists, reporting, and everything else that comes up. It's for store owners and staff, not your end customers.
This article covers how to get in and how to find your way around once you're there.
Joining the Server
Use the invite link to join: discord.gg/62hGpfHX2.
When you first arrive you'll only see a handful of channels — #welcome, #rules, and #verify. The rest of the server opens up once you're verified as an active Manage Comics retailer.
Getting Verified
Verification keeps the server retailer-only. In #verify, post your store name. The team checks it against the customer list, then opens up the rest of the server — usually within a few hours during business hours.
Once you're in, introduce your shop in #introductions.
How the Server Is Organized
Channels are grouped into categories so it's clear where things live:
Welcome & Info — #welcome, #rules, #verify, #server-guide, and #introductions.
Announcements — news from the team. Read-only: #announcements, #changelog, #status, #roadmap
Support — get help: #help-desk, #bug-reports, #feature-requests.
Training and Onboarding — learn the platform: #getting-started, #articles-and-videos, #office-hours, and the Weekly Q/A stage.
Community — talk shop with other retailers: #general, #workflows-and-tips, #shop-talk, #beta-test, and the Just chatting voice channel.
Off-topic — #wins for shop milestones, #off-topic for everything else.
Where to Post What
A question about using Manage Comics? → #help-desk. Open a form with the name of your shop, the platform you're on, a clear description of any issues, relevant screenshots and the URL you were on.
Think something's broken? → #bug-reports. Tell us what happened, what you expected, steps to reproduce, and a screenshot.
Have an idea? → #feature-requests. Post it, and react to other people's ideas to upvote them.
Just getting set up? → #getting-started has links to Quick Start Guides and full Manuals for both Ordo and Oryx.
Want to learn a specific area? → #articles-and-videos collects helpdesk articles and walkthroughs by topic.
Want to swap tips? → #workflows-and-tips.
Interested in early features? → #beta-test, once you've grabbed the @Beta Tester role.
Just want to chat? → #general for platform talk, #shop-talk for the wider comic trade, #off-topic for the rest, or drop into the Just chatting voice channel.
Keep support requests in the support channels rather than DMing staff — it's faster, and the answers help the next person. And please don't share customer or sales data; redact names and order details if you need to describe a real scenario.
Keeping Up With the Team
The announcement channels are read-only. The team posts, and you can react or reply in threads:
#announcements — important news for every store.
#changelog — new features and fixes as they ship.
#status — outages, incidents, and scheduled maintenance. Check here first if something looks off.
#roadmap — what's being built next.
The team hosts a live Weekly Q/A every Thursday at 1:00 PM EST — a chance to ask questions and see what's new. It runs as a Discord Stage event: join to listen and chat, and raise your hand to be invited up to talk. #office-hours has the schedule and recaps, and new videos from the Manage Comics YouTube channel post there automatically.
To get pinged for updates, right click the Announcements category and modify your notification settings.
Roles
@Manage Comics Team — the people who build and run Manage Comics.
@Moderator — retailers who help keep the server running smoothly.
@Verified Retailer — you, once you're verified.
@Beta Tester — opt in if you'd like early access to new features and the beta feedback channel.
You can also give yourself optional tags in Channels & Roles. None of it's required; it just helps retailers find each other and keeps your notifications tidy.
Ground Rules
The full list is in #rules, and it's short. The basics: be respectful, keep things on topic, don't share customer or sales data, keep support requests in the support channels, and keep the server retailer-only by not sharing the invite link publicly. If you know a shop that should be here, point them to the helpdesk or their account email.